Swiss-Bell Hotel Kuantan

We stayed at Swiss-Belhotel Kuantan for 2 nights and 3 days. And it was such a great experience! The room was super comfortable and I especially loved that it had a ceiling fan. As someone who can’t stand cold air-conditioning, I didn’t even need to turn the AC on. The fan was more than enough! All the facilities were complete and convenient & very comfortable overall. Breakfast was delicious with so many varieties to choose from. Everything was so enjoyable that I honestly feel like I could stay here forever 🥲 Definitely worth repeating and highly recommended! However, one downside. We were quite disappointed to find out we didn’t get breakfast on our last morning, even though we stayed for 2 nights. When we asked, they simply said no breakfast was included, which felt a little disheartening.

This is a condominium building turns into a hotel (one block hotel another is the Imperium Condo). The room is spacious, it is a studio house - equipped with kitchen counter and island. Facilities are cool - large swimming pool with kids pool and playground. There is some vibes of a true hotel - mini refrigerator, TV, safe box etc. However, the most disappointing part is when I ordered in house dining, I expected they will serve in a plate, but it was NOT. They serve just like grab order (with hotel price of course!) Anyhow, it is still an enjoyable stay!

I am a customer at the Swiss Bell Hotel Kuantan, the pool attendant there named Rizal was very rude and reprimanded me a woman, and my child in a rude manner. My child was wearing a t-shirt, but an adult man wearing a t-shirt in the pool was not reprimanded. I know the SOP but cannot accept reprimands in such a way as to be driven away just like that. I would like to thank the supervisor and the counter attendant at the pool who calmed me and my child down in a polite manner. I am very upset with this situation and had to give a low rate. The service was different like I did not deserve to stay at this hotel. As a mother, I cannot accept this situation. Date (13/7/2025)

Visited outside of the national school break. Service apartments, some lived in and some rented out. Easy on-site parking. Our studio unit was self sufficient. Location, by the south china sea. You can see the sand bank stretching far out in the evening and catch a lovely sunrise too. Kids and lap pools, gym and reflection pond on level 5. There's a manned towel station and ice-creams/drinks sold. Kids under 12 need to be accompanied by an adult. Friendly staff, efficient check-in.

The best hotel and sea view that is priceless. Room is complete with washing machine, swimpping pool, fridge, induction stove, room is clean. parking is specified for guest. definitely will repeat again. despite of difficult to check in with qr scanning but the view and room experience is the best!